Hospitality Skills Letter of Recognition
The Hospitality Skills Letter of Recognition is an 11-credit program that prepares students for entry-level front-line employment by teaching the core principles of guest service, event planning, and hospitality operations. Graduates earn a printed diploma and high-value industry credentials, including the ServSafe Food Manager® and Certified Guest Service Professional® certifications, to demonstrate their proficiency in food safety and professional standards.

Program Information
The Hospitality Skills Letter of Recognition prepares students for entry-level front-line employment in the hospitality sector. Students will earn certifications such as Serv Safe Food Manager® and Certified Guest Service Professional®.
Students earning this letter of recognition will automatically receive a printed LOR diploma.
Success in the program is defined by your ability to apply what you’ve learned in real-world scenarios. This program ensures that every student achieves the following core competencies:
- Define and describe the principles of hospitality and the key elements required to deliver the highest level of guest service.
- Pass the NRAEF ServSafe™ Food Manager exam.
- Demonstrate required standards of food safety and sanitation in a foodservice environment.
- Describe career opportunities and various types of organizations in the hospitality industry.
- Identify and define critical elements of each stage of event planning from initial planning through day-of execution.
- Identify and describe different types of operational systems used to efficiently operate a hospitality business.
- Define and describe various sales, marketing, and forecasting principles to meet stated business goals.
Success starts with a solid plan. Your program's course sequence is designed to build your skills step-by-step. By following this plan, you ensure you're meeting all program requirements and staying on track.
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Program Facts
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Transfer with Confidence
Make the most of the work you’ve already done! To find more information about how your credits transfer from Frederick Community College to a four-year institution, explore our comprehensive transfer agreements. These pathways are designed to help you transition seamlessly and save time on your journey to a bachelor’s degree.
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Program Contacts
Faculty
Elizabeth DeRose
Director of Hospitality, Culinary and Tourism
HCTI@frederick.edu
240.629.7912
Admissions
Jefferson Hall
1st floor
admissions@frederick.edu
301.624.2716
Financial Aid
Jefferson Hall
3rd Floor
financialaid@frederick.edu
301.846.2620
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